How To Write A Killer Customer Case Study [infographic]

October 13, 2013 |  by  |  Business  |  1 Comment
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Many of us work in retail. Many of us work in an industry that is customer based. This job often tells us that the customer is always right. Though it doesn’t really have to be true, to earn the trust of our clientele, and understand that the needs of the customer is by far the most important in any transaction.

Connecting with customers can be difficult. When breaching the gap and attempting contact, it is important to remember that the time is for the customer. A business is nothing without a loyal customer base.

We have all been asked to participate in short “5 question” surveys at the end of a phone call. Though not all of us draft reports that display quality customer satisfaction, we can all learn from the following infographic when thinking of how to best report our findings with the customers that many of us serve.

“Time is money!” is not necessarily true all the time. Time is time. We all have it and it can be precious because we have a finite amount of it in a day. When promoting something it is important to be concise. Use the proper formatting in questioning. Keep in mind how people read and process information.

Advertising is how a business builds profits and has long standing relationships its customers. Appeal to the target demographic. Once you have established a consistent history with a client, you can go forth and document it in a scientific and undeniably accurate report. [Word Central.ca]

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Kids These Days [Infographic]

October 12, 2013 |  by  |  Tech  |  No Comments
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Get off my lawn with your iPads, ya hooligans! If you know kids these days, you’ll know that they just love technology, let me tell you what! In fact, there are so many different tools to utilize, it’s hard to even know what kinds to invest in. Cell phone, iphone, ipad, nexus, android, mac, pc, etc. It’s a bit boggling.

This infographic, done by a local college, investigates what percentages of Freshman students are bringing in what. Granted, this is a smaller, private college, so the results may be skewed from your own, but nevertheless illuminates what technologies are being utilized the most in preparation for BECOMING AN ADULT BY GOING TO COLLEGE (echo). In all seriousness though, technologies really are shaping the modern job market and what is possible in global communication, as well as education.

The top-most percentages correspond with the overall campus population. The smallest number of these happens to be desktop computers. This isn’t surprising due to the popular use of laptops for portability and for taking notes in class; but more and more I’ve found that tablets are becoming very popular for this particular task. It’d be awesome to know what percentage would prefer taking notes on tablets as opposed to laptops…

All in all it’s a great age to live in where media, art, and knowledge can be so easily communicated across our planet. The future of education really does lie in the digital realm.

[via]

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Women in Aviation [infographic]

October 11, 2013 |  by  |  Travel  |  1 Comment
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Amelia Earhart was an inspiration to women everywhere. In a world where men dominated operating machinery, Amelia was not afraid to demand to be included too! This was pre-WWII, and therefore it was almost unheard of for women to be interested in working on planes flying planes. Why would they? Aren’t they meant to be at home feeding children and cleaning the house? Earhart said no to these misogynistic questions, boarded her little Lockheed Vega 5B aircraft, and flew across the Atlantic to a farm in Culmore, Ireland, where a confused farmer asked her “Have you flown far?” to which she replied “from America”. This farm is now the site of a small museum dedicated to Earhart’s journey. After Earhart’s disappearance many theories were brewed up of where she disappeared too. One of these theories that aired on the National Geographic Channel is that she is still alive, moved to New Jersey and changed her name!

From 1960 till 1980 the amount of women pilots went from 4,218 to 26,896 pilots. when it comes to comparing the progress of commercial women pilots to other professions that are male dominated, the progress is small. Interestingly, the percentage of commercial women pilots is half of the percentage of female boat captains and operators (8.2%), a quarter of the percentage of female police officers (15%), and about one eighth of the percentage of female doctors (31.8%).
[via]

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How A Physical Gold IRA Can Protect Your Wealth [infographic]

October 10, 2013 |  by  |  Business  |  No Comments
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First of all, what the heck is a gold IRA? A Gold IRA is a self-directed individual retirement account that allows you to safely own precious metals. Today’s infographic, brought to you by American Bullion, does a fantastic job of laying out the perks of owning a physical gold IRA by first addressing the most obvious question: Why gold? First off, gold is a financial asset that does not depend on credit to function. Secondly, gold creates protection on your portfolio, and is fully insured at IRS- approved depositories. And finally, the reason why I’m personally sold on opening a physical gold IRA: gold will NEVER go out of business or rely on decisions of a company’s officers.

In strenuous times like this, gold seems like a smart investment to make for your future. Check out today’s infographic to learn more about the benefits of opening up a gold IRA account. It could mean the difference between a luxurious future, or a difficult one! [via]

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Help Wanted: Bridging the Gap in Today’s Skill Lacking Economy [infographic]

October 9, 2013 |  by  |  Business, Education  |  No Comments
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Jobs and careers are constantly on the minds of millions of Americans. We may be hungry for success, but do we have the right training and skills to actually achieve success? Today’s infographic discusses the growing “Skills Gap” in the American workforce.

A skills gap is defined (by The American Society for Training and Development) as “a significant gap between an organization’s current capabilities and the skills it needs to achieve its goals.” This means that employers and employees are not exactly on the same page when work needs to be done efficiently.

Why does this gap exist, you ask? The top reasons for the skills gap, according to today’s infographic, includes “skills of the workforce that don’t match company strategy, goals, markets, or business models; a lack of bench strength in the company’s leadership ranks; and less of an investment in training/a lack of support for employee learning and development in training/lack of support for employee learning and development.”

We spend thousands of dollars on college educations, yet we still aren’t given the right tools to be successful at our jobs? As a recent college graduate, this idea is quite terrifying. And this statement is equally unsettling: “Worldwide, young people are three times more likely than their parents to be out of work.”

How exactly we go about closing this skills gap, I can’t be sure of. But, I can say that mutual respect for employers and employees goes a long way when doing a job. Employers have to want to invest time and energy into helping their employees, and employees have to be willing to listen, be open to their employer’s wishes, and work hard. Caring about the work you do, who you work for, and who you work with, makes a huge difference in the quality of work that ends up being achieved at the end of the day. [Via]

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