Are you part of the 78% of business owners who aren’t pleased with their conversion rates? If you want to attract more loyal customers, then use this ultimate checklist on how to make customers love you.
Business owners who focus on nailing these keys areas of the customer experience get real results. Pay close attention to your accessibility, content, usability, performance, and credibility by analyzing your data.
First and foremost, you need to know what your target audience wants. Mobile optimization, plenty of images, and an authentic experience top the list of consumer desires. However, with slow websites costing retailers 2.6 billion per year, ensuring that your website meets expectations is crucial.
Customers want the shopping process to be straightforward and hassle-free. If you can’t deliver, someone else can. Optimize everything that can be optimized and focus on customers need. If you only want to fulfill your own needs, the customers will notice. That’s why you need to know these 16 ways to make them happy. You’ll learn them if you check out the infographic below! If you stumble upon a problematic client, then there’s no need to panic. Check out this infographic on how to deal with difficult clients!